Customer Testimonials

At Service 1^st Bank we strive to meet and exceed our customers' expectations in all areas. We realize that every individual, business and non-profit organization has unique banking needs. We want to fully understand each customer's environment and then create a banking package that will meet their specific needs. In doing so, we hope to develop strong and lasting relationships. Below are links to comments from a few of our customers.

	James Acosta CPA "It feels good knowing the people on the other end of the phone, or behind the counter, really appreciate my business and recognize and remember my name."
	Vance Anderson Lynx Enterprises It is nice to have a bank that caters to each customer’s needs. Whether it is a larger company like ours, or just a single entity, all of our requests are carried out in a timely and professional manner. Service 1^st Bank is always available for us and does a great job assisting Lynx Enterprises with all of our banking situations.”
	Mark Bacchetti Prima Bella Produce At Prima Bella Produce everything is packed fresh to order. Much like Service 1^st Bank, we pride ourselves on our products and services that are unique and reach a high standard of quality. We feel comfortable making financial decisions knowing that our Bank is dedicated to our success.
	Judith Buethe Owner, Buethe Public Relations "Every time I call the bank - no matter who answers the phone, I feel that I'm the "customer of the year." The bank's Business Center has also been very helpful to my firm. And, their courier service goes to the bank so we don't have to."
	Susie Ellis Owner, Balance "Every time I enter the bank, I feel so at home. Since I own my own bookkeeping business, it is very important to have a bank I can count on."
	Michael Jory Dentist, Michael Jory, DMD, Inc. "My questions are always answered in a timely, friendly manner, regardless of the time of day. They know me and my banking needs."
	Patrick Kelly Owner, Dominos Pizza "I chose Service 1^st Bank based on the history and reputation of its directors and employees. Steve Mizuno has done such an incredible job for me that I feel like asking for another loan, even though I don't need one. It doesn't feel like a bank, but more like a financial restaurant with a great menu and a great service staff."
	Jeff Kitto Owner, Parkwoods Cleaners “My family began in the cleaning business in Stockton in 1916. I remember accompanying my father to the bank, and how he was treated. Today, that kind of treatment is hard to find, but I think I’ve found it at Service 1^st.”
	Steve Kubitz General Sales Manager, Big Valley Ford “The top people at the bank listen. If ideas make sense to them they help me make them happen. Rick Storbeck has a knack for simplifying some of the more difficult tasks associated with financing, and he handles all of the details. Instead of building roadblocks – the people at Service 1^st Bank are knocking down barriers!”
	Hal and Debbie Lurtsema Prudential California Realty "The President of the bank returns my phone calls himself, promptly, and gives me straight answers that I can understand. (Hal) The staff at Service 1^st Bank always has a "we can do that" attitude, and they provide me with immediate answers." (Debbie)
	Rick O'Neill Gehrig Construction, Inc. Framing Contractor "You won't just be an account number to the voice mail system of an 800 number. You'll be doing business with people who live and work in and love our community."
	Tom Patti Owner, Delta Cranes “Service 1^st Bank offers a family environment, one that’s very comfortable and secure. They are always there for us, continuously delivering on their claim of exceptional service without exception.”
	Jim Rachels CFO, MCR Engineering “Service 1^st uses every asset it has to deliver quality service to its customers. Service 1^st structured a business loan that fit our company and got the loan approved and funded in a timely manner. When banking with a small community bank, you always have access to the management team. Therefore you can get answers quickly.”
	Hal Robertson Partner, K&H Farms "The staff at Service 1^st Bank is always courteous, co-operative, and ready to go the extra mile in SERVICE. They respond quickly with concrete information."
	Keith Robertson Partner, K&H Farms "Service 1^st Bank shows much more concern for their customers and employees, and it shows."
	Pete Silvani The Lite House When I enter a Service 1^st Bank branch everyone welcomes me by name. It’s like they rolled out the red carpet just for me! The employees are always so pleasant; it is just like talking to family or a good friend. If I ever have a question, their professional staff is quick to sit me down and explain everything. They will even come to my location if I need it. Throughout my business experience I have found that local community banks treat their customers better, and are easier to work with. Service 1^st Bank tops them all.
	Greg Stroup Attorney, The Stroup Law Firm "I am familiar with many of the people who helped establish Service 1^st. Their reputations for integrity and success made me feel like Service 1^st would be committed to friendly and professional service. I was right. It's nice to know that I can rely on Service 1^st."
	Penny van der Meer Owner, Willson & Company "Service 1^st Bank employees take the time to get to know their customers personally. When we wanted to buy real estate for my business, the people at Service 1^st Bank guided us through the entire process of obtaining funding from both the bank and the Small Business Administration. Service 1^st Bank did more than honor their commitment for financing, they helped us work through every issue until the project and the loans were completed."

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